Conversational Design Workshop

Learn how to design intuitive chatbots and voice interfaces.

Conversational interface elements

📆  Monday, November 12, 2018

⏰  8:30 AM - 5:00 PM

📍  TCEA Conference Center, Austin, TX

👋 Overview

There's an amazing opportunity to advance humanity by designing and developing technology that understands us better. Conversational interfaces, like chatbots and voice-first devices, help extend a product's reach and grow a brand. There's a wide array of conversational opportunities: marketing, commerce, customer support, consumer apps, and enterprise apps.

The workshop will demystify how machines understand humans and how you can create intuitive interfaces that anticipate users' needs. You'll gain a foundational knowledge of conversational design principles and hands-on experience implementing a conversational design process.

📋 What You'll Learn

Walk out of the workshop with an end-to-end understanding of how to design content for conversational user interfaces (CUIs). In this workshop, you'll learn:

  • ⚙ The core technology of conversational interfaces
  • 🔮 How we got here and where we are headed
  • 🤖 The role of structured data in conversational content
  • 🧠 The journey from what a user says to what a machine understands
  • 💬 How to design conversation flows and define dialog states
  • 🗣 How to use natural language understanding (NLU)
  • ✨ How to refine conversational interface elements to bring the CUI to life
  • ⚡️ How to work with engineers to implement conversational UI

👩‍💻 Who Should Attend

This workshop is for designers, UX professionals, copywriters, content strategists, and product people who want to understand how to make their interfaces more intuitive through conversational design. A basic understanding of interface design and web technology is strongly recommended, but no programming knowledge is required.

📔 Resources

In addition to a full day of instruction and activities, you'll receive a printed version of Voxable's Conversational Playbook. This comprehensive workbook includes the conversational principles and exercises covered in the workshop.

🎟 How to Attend

Due to unforeseen circumstances, Voxable has to postpone this Conversational Design Workshop until spring of 2019. We apologize for any inconvenience. Stay tuned for updates!

🗣 Instructor

Lauren Golembiewski ◊ Conversational Designer, CEO & Co-founder, Voxable

Lauren's personal mission is to bring more designers, writers, and UX practitioners into a conversational design discipline. She believes conversational interfaces and platforms have yet to reach their full potential and designers have a huge opportunity to address users' needs better through conversational design. As CEO and Co-founder, Lauren leads Voxable's conversational design services which include everything from helping large enterprises develop their conversational strategies to supporting smaller teams implementing their first chatbots and voice interfaces. She regularly writes, speaks, and facilitates workshops about conversational design.

📆  Monday, November 12, 2018

⏰  8:30 AM - 5:00 PM

📍  TCEA Conference Center, Austin, TX

🍽  Lunch & Refreshments Included

🎟  $299 Early Bird, $349 Regular

Register for the Workshop

If you have questions about the workshop, email us at and and a member of our team will respond as soon as possible.

🤔 Is your team creating a chatbot or voice interface?

Regardless of what phase of the process you're in, Voxable offers custom workshops tailored to your unique needs and use case! Contact us for more information.