Learn how to make interfaces more intuitive through conversational design.
Conversational interfaces help extend your product’s reach and grow your brand. There’s a wide array of conversational opportunities: marketing, commerce, customer support, consumer apps, and enterprise apps. Whether you’re starting from scratch or building on decades’ worth of company knowledge, designers can write conversational copy and craft conversational UI elements with a structure that supports rich experiences.
The workshop will demystify how machines understand humans and how designers can teach them to better anticipate user’s needs. You’ll gain a foundational knowledge of conversational design and hands-on experience implementing a conversational design process.
Lauren's personal mission is to bring more designers, writers, and UX practitioners into the conversation design discipline. She believes conversational interfaces and platforms have yet to reach their full potential and designers have a huge opportunity to address users' needs better through conversation design. Prior to co-founding Voxable, Lauren led venture accelerator and big data startup design teams. She's created conversational strategies and well-designed conversational experiences for both early-stage startups and Fortune 10 companies. She often writes, speaks, and facilitates workshops about conversation design.
Matt has worked with several high-profile engineering teams in the Austin startup scene during his tech career. Prior to co-founding Voxable, he helped launch the MakerSquare coding bootcamp as the instructor for its inaugural cohort and directed Rapid7's front-end engineering efforts through a successful IPO as its Senior User Interface Architect. Throughout his career, he's come to learn the immense value of sane development processes and a relentless focus on code quality; he strives to impart these lessons by regularly speaking at user groups and conferences.