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Guide

The Basics of Natural Language Understanding (NLU)

Become a better conversation designer by learning more about NLU.

📋  Details

Many teams building voice and chat apps want to learn more about natural language understanding (NLU). They have questions like:

  • What is NLU?
  • How does NLU extract data?
  • What are intents?
  • What are entities?
  • Why should conversation designers learn about NLU?
  • How is NLU maintained?

NLU is an essential component of every conversational AI experience, so we put together this white paper for anyone to learn the basics.